Contact Us
(502) 882-0664
(502) 882-0664
Best Price
Guarantee
UpScale Hobbies & Gaming offers competitive prices everyday!
That's a promise we will stand behind 110%. If you buy an item from us, and then if you find a better price within 14 days from the date of your purchase, we'll cover 110% of the difference!
How it Works
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Shop
Shop in store or online, and place an order for any in stock item.
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Find a better Price
Within 14 days, if you discover an in-stock, identical product (same brand and model number) at a qualifying competitor’s website, take note of it.
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Submit
Send an email to pricematch@upscalehobbies.com with the following information:
- Your Full Name:
- Your Order Number:
- Link to item on competitor's website:
- Include a screenshot of the item at checkout with the shipping price on the competitor’s website (clear and unaltered).
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Verify
Our team will review your request (usually within 2 to 4 business days). Upon approval, we’ll email you a coupon code for 110% of the price difference, which you can use on your next order.
Guidelines and limitations:
Your item may be eligible for our Best Price Guarantee if:
- The lower price must be verifiable online at another US-based online store.
- The item must be in stock and immediately available for shipment.
- It should be new and identical in packaging, manufacturer, etc.
- Shipping, handling, and sales tax charges are considered when calculating the price match.
Exclusions:
The Best Price Guarantee is not applicable on the following:
- Not applicable for clearance, closeout, discontinued, or pre-order items.
- Excludes damaged, used, open package, or refurbished products.
- Certain pricing errors, doorbusters, and special promotions are also excluded. Remember, this program is subject to change without notice, and we reserve the right to refuse requests that don’t meet the criteria or to prevent fraud.
This Best Price Guarantee program is subject to change without notice. We reserve the right to refuse a Best Price Guarantee request that does not meet the above criteria or to prevent fraud or abuse or to ensure the integrity of upscalehobbies.com. The Best Price Guarantee program has a quantity limit of one matched item per order, per day, per user. If you have any additional questions, please check out our FAQs here